(BEDROOM, DINING, AND YOUTH ROOM FURNITURE, etc.)
- The installation of the purchased product can be carried out by Vivense London installation teams or done by you according to the installation diagram provided by Vivense London. If the installation is done incorrectly or incompletely outside of Vivense London installation teams, the product will be excluded from the warranty coverage.
- The installation diagrams of the products are included in the installation package. If the installation diagram is not included in the package, you can contact us to request the installation diagram. It will be sent to the registered email address. You should pay attention to the warnings in the assembly diagram.
- If the products need to be moved or relocated to a different address, it is advised to disassemble and package the assembled products for transportation. Vivense London does not bear any responsibility in this regard.
- You should not keep your products in damp and wet environments.
- Due to the structural properties of chipboard, melamine-coated chipboard, and MDF, there may be a slight odor. This is not related to the quality of the product but is due to the nature of the material. It can be eliminated by ventilation.
- To extend the lifespan of the edge bands of the products, you should avoid contact with water. Additionally, you should prevent the corner joints of the product from receiving impacts.
- In natural wood products and products with natural colors, there may be variations in tone or color transitions due to the natural characteristics of the wood. This is caused by the natural properties of the wood. Marble-patterned products also have color/pattern variations due to their natural structure.
- After installation, you should check the assembled parts of the furniture to ensure that the installation is done correctly.
- Make sure to use your purchased products for their intended purpose. Misuse of the products can damage their features and safety, and it can also invalidate the product warranty. Proper use of the products is important to ensure long-lasting and safe use.
- Place your purchased products at least 1.5 meters away from heat sources (stove, radiator, etc.) and away from direct sunlight, and ensure their stability.
- You should not carry your products by dragging or pushing them.
- Do not place hot objects on your products. Always use protective sheets or non-heat-conductive materials.
- If water spills on your products, immediately wipe it off and do not let it sit on the product surface.
- If chemicals are spilled on your products, do not wipe, press, or rub them. Use absorbent soft cloth, tissue, sponge, or similar materials to soak up the liquid.
- Clean your products with a damp cloth that is not wet and does not have any sharp objects. Do not use bleach, ammonia-based cleaners, cologne, acetone, or similar materials.
- Avoid placing sharp-edged, sharp-cornered tools, attachments, etc. on your products.
- Do not drag the accessories on your furniture. In such cases, remove the items from the product surface and proceed with the operation.
- Do not stick adhesive-based tape, labels, stickers, or posters on your products.
- Do not leave products with electrical components on for an extended period of time.
- After the installation of electrical products, make sure to perform a working test. For modules that are not working, report the issue to us within 14 days after receiving the product.
- You should not place any objects that would obstruct the functioning of movable mechanisms (such as slides, rails, or wheels) on, in front of, or behind them.
- You should not allow children to play with products that have movable mechanisms.
- You should not keep all the drawers open simultaneously when using modules with multiple drawers.
- In products with multiple handles on the drawers, to avoid balance issues and prevent the mechanism from getting loose, you should use both handles simultaneously.
- You should ensure that the installed product sits firmly on the floor and does not wobble.
- You should not place objects inside the products that can disrupt their balance and stability.
- In products such as bookshelves, TV units, consoles, cabinets, etc., when there are multiple shelves, you should place heavy items on the bottom shelf and lighter items on the top shelf.
- You should avoid leaning objects of excessive weight or length against the product, as it may disrupt its balance.
- The folding table you purchased has a delicate mechanism that can be damaged by abrupt movements. Therefore, it is important to handle the table with care and move it slowly when opening or closing. By doing so, you will not only extend the lifespan of the table mechanism but also ensure safety during use.
- You should carry the tables from their lower parts instead of dragging them.
- You should not carry folding tables while the tabletop is open.
- You should not climb on top of tables.
- You should not drag the bed while cleaning or moving it.
- You should not sit on the side and front rails of the bed.
- You should always keep the safety lock locked when using storage beds and beds with a base.
- After lifting the lid of the bed base, you should use the safety locks to secure it. When lowering the lid of the base, you should unlock the safety lock before closing it.
- The lid of the bed carries a risk of falling. Therefore, you need to be careful when opening or closing it. Additionally, avoid placing heavy or large objects on the open lid. By following these precautions, you ensure the safety of using the bed.
- Due to the delicate structure of the slats under the base, you should avoid placing heavy objects that could exert excessive weight on the base. Instead, you can fill the base with soft-textured items such as pillows or blankets.
- You should avoid filling the entire internal volume of the base with items. It is recommended to utilize approximately 80% of the internal space.
- You should ensure that the items you place inside the base do not compress or obstruct the mechanism that assists in the opening and closing of the base.
- During the use of beds with bases or storage compartments, it is important to keep children away from the vicinity of the bed.
- In double-sized beds with bases or storage compartments, it is important to open and close both lids simultaneously. You should also ensure that the weight of the mattress you place on the bed is proportionate to the piston force of the base. Placing an excessively heavy or unbalanced mattress can cause damage to the pistons and make the bed difficult to use.
- You should not enter inside the base or storage compartments of beds with bases or storage. Avoid entering these areas for arranging or placing items.
- You should not use chairs and armchairs for purposes other than their intended use.
- When using a chair, you should not place all the weight on two legs. Instead, distribute the weight evenly on all four legs for proper usage.
- You should lift and carry your chairs and sofas instead of dragging them.
- You should avoid cleaning the metallic accessories, legs, handles, and similar parts of the products with acidic, alcohol-based, or granular cleaning chemicals.
- When moving, you should disassemble the legs of the chairs for transportation. For products with detachable legs, it is important to remove the legs, while for non-detachable products, you should ensure that the legs are well packaged and protected.
- To prevent surface scratches on furniture with glass or mirror surfaces during use, it is recommended to use protective materials such as felt or other cushioning materials under the products.
- You should clean glass and mirror surfaces using a soft cloth and avoid using brushes or abrasive materials. Take care that the cloth you use for cleaning is not overly wet. To prevent any damage to the product, it is recommended to use a slightly damp cloth for cleaning, ensuring that excessive moisture is avoided.