You should avoid leaving your product in excessively humid and dusty environments. Prolonged exposure in such conditions can lead to issues like mold and staining.
If you're not going to use your product for an extended period, it is advisable to cover it entirely with a cloth to protect it from dust and sunlight.
If your product has any detachable parts, it will be convenient for you to disassemble them during transportation.
You should not allow children to play with or use the moving parts of the product.
During the use of mechanisms like beds, certain metal accessories (such as bed handles, mechanisms, metal frames, etc.) may become exposed, and these parts can pose a risk of injury through impact or entanglement. Similarly, any sharp or hard areas in the product can also cause harm. It is important to be cautious in this regard. Especially keep children and pets away from products with mechanisms.
If you notice a loose thread or yarn sticking out from the seams or fabric of the product, it is not advisable to pull and tear it. Instead, we recommend using scissors to cut it from the underside without damaging the fabric.
You should protect your product from strong impacts. Hard and forceful impacts can cause fabric tearing, wood breaking, mechanism bending, spring sagging, and other damages. It's important to handle the product with care and avoid subjecting it to severe impacts to maintain its integrity.
You should be careful to prevent sharp and pointed objects from getting caught in the fabric. Avoid placing or allowing such objects near the product to minimize the risk of snags or tears in the fabric.
Pets can potentially cause scratches, stains, and other damages to fabric, wood, or other materials. It is important to keep your pets away from the product to prevent such damage. Please note that any damage caused by pets may void the product warranty.
When cleaning the carpet or rug underneath wooden-legged products, it is important to either remove the product or ensure that the legs do not get wet. Otherwise, the cleaning materials you use may damage the wooden finish and cause the product's paint to transfer onto the carpet or rug.
In fabrics such as chenille, flock, or alcantara, the pile may flatten in one direction due to usage, giving the appearance of color variation in the fabric. This phenomenon is not related to the quality of the fabric but is a natural characteristic of the fabric's structure.
It is normal for there to be tonal variations in fabrics and leather of different production dates, and this is accepted worldwide. When requesting an additional piece for your product or when a portion of the fabric is replaced for any reason, there may be tonal differences between the old and new fabric or leather.
In products that use wood, there may be variations in color and pattern among the different wood pieces. Even though the same treatment is applied to all the wood, natural variations, tonal differences, and other characteristics may arise due to the inherent qualities of the wood. These differences are not considered defects but rather a result of factors such as the age of the tree, grain structure, and the climate in which it grew.
Indeed, different upholstery techniques such as slipcovers, tufting, and tight upholstery are used in various furniture models. As a result, certain models may have intentional looseness or tautness as part of their design characteristics. These variations are intended to achieve specific aesthetic or functional effects and should not be considered as defects.
In products with mechanisms, certain sounds that are not excessive may occur as a result of the mechanism's operation.
Due to the newness of the semi-finished materials used in the products, a temporary odor may occur within the environment.
You should not climb on the armrests or the backrest of the chair. Avoid using them as a platform for hanging pictures or removing/installing curtains.
You should avoid using the maximum power setting of an electric vacuum cleaner to clean upholstery fabrics. Instead, use the upholstery attachment specifically designed for vacuuming upholstery. Running the vacuum cleaner at full power can cause the fabric fibers beneath the surface to rise, leading to color variations and pilling on the fabric.
Products containing linen and cotton may develop pilling and lint over time due to the nature of the fabric. You can use a lint/fuzz remover to clean off any pilling and lint that may accumulate on the surface.